Emotional-IQ Account Deletion
This page is the public Google Play account deletion web resource for Emotional-IQ. Emotional-IQ lets users create an optional account to sync progress, and you can request deletion of your account and associated app data using the in-app flow or the web request option below.
Developer: NeuroSync AI Dynamics Pty Ltd
How to request deletion
In-app deletion
Open Emotional-IQ and go to Settings -> Account -> Delete account.
Web fallback
If you cannot access the app, send a message to the same shared support inbox used for website enquiries. Use the subject "Emotional-IQ account deletion request" and include the email address used for your Emotional-IQ account.
Data deleted
- Account profile data
- Synced gameplay progress
- Quiz attempts and answers
- Streaks
- Preferences
- App-owned synced Emotional-IQ data
Limited retained data
We may retain limited records when required for security, fraud prevention, refunds, legal compliance, or billing audit purposes. These retained records are minimized and are not used to restore gameplay progress.
Guest data
If you used Emotional-IQ without creating an account, your gameplay data is stored locally on your device. You can remove local guest data by uninstalling the app or clearing app data from your device settings.
Processing time
Deletion requests are reviewed and processed within a reasonable period, typically within 30 days.